Support & Maintenance

Based on experience from past project we designed the process of smooth transition project from implementation to support phase. This process starts before launch and allows for stable maintenance the solution for many years.

What is the scope?

Support service setup

Monitoring application configuration

Monitoring of the infrastructure - all servers and interfaces are monitored constantly together with installed services
Monitoring of the application – server and application logs are constantly checked to detect anomalies
Monitoring of the application availability
Exceeding assumed levels generates warning or error and the notification is automatically forwarded to a responsible person

Automated test configuration

Backup configuration

Patches and security updates installation

Continuous Integration and Deployment

Deliverables

Configuration and Maintenance of the Infrastructure in selected Data Center or in cloud - AWS, Azure
Under one roof we can deliver working infrastructure and governance of it

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